Privacy Policy

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At Career Key, we take the privacy of our customers very seriously. We provide a number of services (including but not limited to CV writing and Interview coaching) that require us to collect and store certain information about our customers. This privacy policy explains what information we collect, how we use it and how we keep it safe.

Information Collection and Use

We collect the following information from our customers:

• Full name
• Address
• Information contained on a CV / Resume
• Social Media information

We may from time to time need to collect other information from our customers relevant to the service or services they have requested.

We use this information to provide our services to our customers, including but not limited to:

• Creating and editing CV's and resumes.
• Offering interview coaching and advice.
• Contacting our customers with information relevant to our services.

We do not share any of this information with third parties unless we are legally required to do so.

Data Storage

We store all of the information that we collect in a secure Google Drive. Access to this data is strictly controlled, with only authorised employees having access to the information. We have implemented strict security measures to ensure that our customer's data is protected from unauthorised access, alteration, disclosure or destruction.

Data Retention

We will retain the data that we collect from our customers for as long as necessary to provide our services, and as long as we are legally required to do so. We will also retain the data for as long as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Cookie Policy

At Career Key, we use cookies on our website to enhance the user experience and to collect information about how our website is being used.

A cookie is a small text file that is stored on your device when you visit a website. Cookies are used to store information such as preferences, login details, and browsing history. They allow websites to remember your actions and preferences over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

We use both session cookies and persistent cookies on our website. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device until they expire or are deleted.

We use cookies for the following purposes:

• To remember your preferences and settings
• To understand how our website is being used
• To improve the performance and functionality of our website

You can control the use of cookies on our website by adjusting your browser settings. You can also delete any cookies that have already been stored on your device. However, please note that disabling cookies may affect your ability to use certain features of our website.

If you have any questions or concerns about our cookie policy, please contact us at privacy@career-key.co.uk.

General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is a regulation of the European Union (EU) that came into effect on May 25th, 2018. It replaces the 1995 EU Data Protection Directive and strengthens the protection of personal data in the EU. It gives individuals more control over their personal data and how it is used and processed.

As a company operating within the EU, we are fully compliant with GDPR and take the protection of personal data very seriously. We have implemented strict policies and procedures to ensure that we are in compliance with the regulation and that our customers' data is protected.

Consumer Rights under GDPR

Under GDPR, consumers have the following rights:

• The right to be informed - this means that we are required to provide clear and transparent information about how we use and process personal data.
• The right of access - this means that you have the right to request access to the information that we hold about you.
• The right to rectification - this means that you have the right to request that we correct any inaccurate or incomplete information that we hold about you.
• The right to erasure - this means that you have the right to request that we delete any information that we hold about you.
• The right to restrict processing - this means that you have the right to request that we stop processing your data in certain ways.
• The right to data portability - this means that you have the right to request that we provide you with a copy of the information that we hold about you in a format that can be easily transferred to another organization.
• The right to object - this means that you have the right to object to the processing of your data in certain situations.

You have the right to access the information that we hold about you, and to request that we correct or delete any information that is inaccurate or incomplete. You can do this by contacting us at privacy@career-key.co.uk.

You also have the right to object to the processing of your data and to request that we stop processing your data. You can do this by contacting us at privacy@career-key.co.uk..

Changes to this Privacy Policy

We may update this privacy policy from time to time, and we will notify our customers of any significant changes. The latest version of this privacy policy will always be available on our website.

Contact Us

If you have any questions or concerns about our privacy policy, or if you would like to exercise your rights, please contact us at privacy@career-key.co.uk.